Key & End User Enablement get’s in a fast changing world more and more importance.
72% of global CEOs believe the next 3 years will be more critical for their industry than the last decades. – FORBES INSIGHTS, 2016 KPMG Global CEO Outlook
Many customer organizations are heavily investing in digital technologies to underpin their various business priorities. SAP innovations bring the answer to the various industries and business supporting their transformation.
However SAP customers are challenged to understand and adopt SAP innovations which makes the user adoption, by facto, present on the critical path of their digital transformation.
Our task is to ensure a successful user adoption across all of SAP solutions powering and securing the digital transformation.
Key users and end users are the primary audience for the overall customer organization adoption. When key and end users are enabled and productive at an early stage of the solution implementation the technology adoption increases highly and it plays an important role in the path of a successful digital transformation.
What do we offer to support our customers
Learn in the app and through the app while performing the tasks, this is the goal for the user adoption.
To support customer organizations to turn innovations to adoption, SAP has developed an integrated and blended enablement portfolio for key and end user audiences.
The portfolio is structured through a variety of content designed and produced to offer the best learning experience for the key user and the end user.
This content is designed on the basis of SAP Enable Now simulation tutorials. Each tutorial represents a process execution that helps the user to understand and quickly gain a first experience on how to perform his/her task.
To get more information and how it works have a look at the introduction movie above.